647-539-2072 (Toll-Free)
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Peakshield
FINANCIAL AGENCY
Claim Forms
Claim Request Process
Follow the steps below to report an incident and submit a complete claim package.
Step 1: Report Immediately
Call your assistance provider as soon as a medical event happens. Emergency treatment should be reported before costs are incurred whenever possible.
Step 2: Collect Required Documents
Keep all invoices, receipts, prescriptions, physician notes, and discharge documents. Include your policy number in every submission.
Step 3: Submit the Claim
Use the provider portal or contact details below to submit your claim form and supporting documents for review.
Step 4: Track and Follow Up
Record claim reference numbers and follow up with the provider for status updates until settlement is complete.
Claims Assistance Contacts
Contact the correct provider below and submit your documents through the available channel.
Destination Travel Group
Phone: 1-833-532-2713 toll free
Keep your policy number and treatment receipts ready before calling.
GMS
Phone: 1-833-532-2713 toll free
Submit the claim as early as possible to avoid processing delays.
RIMI
Phone: 1-833-532-2713 toll free
TuGo Claims
Phone: 1-800-663-0399 toll free Canada & USA
Trident Global Assistance
Phone: 1-800-663-0399 toll free Canada & USA
Address: Trident Global Assistance Claims Department, 21 Four Seasons Place, Suite 600, Toronto, Ontario, Canada M9B 0A5